Bus Éireann invests €16 million in Expressway: 30 new coaches and new ticketing technology
New fleet begins to enter service from today and renews almost one in five of existing vehicles
Bus Éireann, the national bus company, has invested €16 million in its commercial Expressway inter-regional coach service. This includes 30 Expressway coaches for use nationwide – the first of which will enter into passenger service in Waterford today. Expressway is the largest commercial bus operator in the country, carrying six million passengers in 2019.
In addition to Waterford, the new fleet will be deployed to Cork, Galway, Limerick, Stranorlar and Sligo, connecting communities right along the western seaboard on some of Expressway’s busiest routes.
The new coaches meet the latest Euro VI low emissions standards and will support the company’s commitment to reducing emissions, enabling a reduction of at least 70% in hydrocarbon emissions and at least 88% reduction in nitrogen oxide compared to the 30 vehicles they will replace. Bus Éireann published its first sustainability strategy last month, targeting a halving in greenhouse gas emissions and a 30% increase in passenger numbers by 2030.
The investment is the most significant made by Bus Éireann in its commercially operated Expressway service in more than a decade and reduces the average age of the 170-strong fleet to less than five years.
“This is a big day for Expressway after a very tough 15 months. It is very positive to be announcing such a significant investment in our fleet as the country emerges from the Covid-19 pandemic,” said Bus Éireann Chief Executive Officer Stephen Kent. “The virtual disappearance of some of the main markets for Expressway – Dublin Airport and third level education – as well as capacity restrictions have hit the business hard, but we are optimistic about the return to more normal operations. Having state-of-the-art vehicles is essential as this is a very competitive market and customer expectations are rising all the time. This investment demonstrates our commitment to the service, and to both improving the customer experience and to reducing our carbon footprint.”
The rollout of the new fleet comes ahead of the anticipated increase in capacity on public transport in the coming months and the return of airport and student travel which, combined, comprise half of Expressway’s market.
Bus Éireann has also invested more than €2.5m million in a new online booking system, MyExpressway, which provides both guaranteed advance seat reservations and contactless payments on board.
Bus Éireann Chief Commercial Officer Eleanor Farrell said; “The indications are that full capacity will be restored on public transport as early as 5 August, subject to prevailing public health guidance. We know that many people have not been able to travel with us since March 2020, and we have been busy in the meantime. We are very excited to be offering customers such an improvement in their Expressway experience, and especially those travelling in Ireland’s most popular tourist areas. We are more than ready for the staycation season.
“Customers booking with Expressway can look forward to travelling in comfort and style. Our new booking system MyExpressway will further enhance the customer experience, providing guaranteed seat reservations for all customers including those with Travel Passes, and contact-free payments on board with Android and Apple Pay,” she continued.
Built by VDL in The Netherlands, all of the 30 new 60-seater coaches will be deployed before the end of June.
Amongst the features customers can look forward to are reclining premium leather seats with adjustable headrests, charging plugs, tray tables and air con at every seat, and 4G WiFi. All of the coaches are also wheelchair accessible and have onboard toilets.